Help Center

After placing your order, the company typically arranges shipment within 3-5 working days. We'll send you a tracking number via SMS or email once the package is dispatched.
Please contact our customer service department for assistance with product repairs. We will provide detailed instructions and arrange the necessary repair services to ensure your product is back in working condition. Thank you for your understanding and cooperation.
Products Price(RM)
【Third Generation】THZ-913 Helios 5999
Sauna Patch + (Extra Free 1 Gift Box) 359
Terahertz Bio-Enegry Blower 1680
Terahertz Intelligent Shaping Belt 1680
A98 Terahertz Bio-Active Machine 4950
Jenesis Life Products 270 (1 box)
Terahertz Oxygen Bar 1680
THZ-1701 Terahertz Smart Hot Water Dispenser 4950
【First Generation】THZ-676 Terahertz Healthy Water Device 4950
Please contact our customer service department at 012-3592688 for assistance.
You can use your phone's camera or a QR code scanning app. Simply point your camera at the QR code, and it will automatically recognize and display the information. If you have any questions, please contact our customer service department for assistance.
You need to contact our customer service department and fill out the relevant booking form. We will arrange the appropriate conference room and speaker based on your needs. If you have any questions or need further assistance, please contact our customer service team at any time.
Our company is located at THZ INTERNATIONAL HOLDING SDN BHD (1426003-D), 13A-1, Akasa Business Park Blok D, Jalan Akasa, Akasa Cheras Selatan, 43300 Seri Kembangan, Selangor.
Yes, you can. Please contact our customer service department for assistance with changing your ID name.
Yes, we offer 6 or 12-month installment plans with 0% interest. For more details, please contact our customer service team for assistance.
Please contact our customer service to update your shipping address, phone number, or name. You can also log into your account later to update this information. We strive to provide you with convenience and support.
International shipping rates are calculated based on the destination and weight of the package. You can view the specific shipping cost at the checkout page. If you have any other questions or need assistance, please contact our customer service team for detailed guidance.
You need to register. For more information, please contact the person in charge at 011-51679288. Thank you!
You can call our customer service hotline at 012-3592688. Our team is ready to provide the help and support you need.